![]() Not all VMs have boot diagnostics enabled, so this troubleshooting step may be optional. This troubleshooting step reviews the VM console logs to determine if the VM is reporting an issue. For more information, see Using Effective Security Rules to troubleshoot VM traffic flow. You can also review effective security group rules to ensure inbound "Allow" NSG rule exists and is prioritized for RDP port(default 3389). Use IP flow verify to confirm if a rule in a Network Security Group is blocking traffic to or from a virtual machine. Set the Mode to Reset configuration only and then click the Update button: Scroll down the settings pane to the Help section near bottom of the list. This troubleshooting step resets the RDP configuration when Remote Connections are disabled or Windows Firewall rules are blocking RDP, for example. If you still cannot connect, try the next step. You can also find steps on troubleshooting VMs created using the Classic deployment model.Īfter each troubleshooting step, try connecting to your VM again.
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